CANCELLATION POLICY

Salon Policies & Guidelines For all appointment inquiries, concerns, cancellations, or rescheduling, please communicate via text only. 👉🏽 Please read all policies before booking 👇🏼 1. Solo Visits Due to limited space, clients must attend appointments alone. Children and additional guests are not permitted. 2. Health Precautions If you are experiencing mild cold or allergy-like symptoms, please wear a mask during your appointment. If you have a fever, flu/COVID symptoms, vomiting, diarrhea, or a known contagious illness, please reschedule. 3. Deposit Requirement A non-refundable, non-transferable deposit is required at the time of booking to secure your appointment. The deposit will be applied only toward the service and appointment for which it was originally paid. Deposits cannot be transferred to another appointment, service, or person. 4. Rescheduling, Cancellations & No-Shows Appointments may be rescheduled with at least 48 hours’ notice. If you reschedule less than 48 hours before your appointment, your deposit will be forfeited and a new deposit will be required to book another appointment. Same-day cancellations and no-shows will result in the loss of your deposit plus a charge of 50% of the full scheduled service price. This fee must be paid before booking another appointment. 5. Late Arrivals A 15-minute grace period is allowed. If you arrive more than 15 minutes late, your deposit will be forfeited. Depending on the time available, your service may need to be shortened or your appointment may be canceled. 6. No Communication / No-Show Clients who miss an appointment without communicating may lose future booking privileges. 7. Payment Fees Card payments are subject to an additional processing fee. Cash and Zelle payments do not have an additional fee. By booking an appointment, you acknowledge and agree to all salon policies listed above.